Nobody wants to worry about their STYLE machine. Do you have a service request? You may need technical support to use the STYLE machine. Do you have a question about your STYLE lathe or milling machine? Do you need help running a product in our software? Our Customer Support employees are ready for you to help with all your questions.
Below you can send your online service request. The form is required to process your report. You will always be contacted by Customer Support within 2 working days after we receive the service form. Please fill in the form as complete as possible so we are able to help you better and more efficiently.
Fill in the form below or call our Customer Support directly at +31 (0)33 – 20 525 20.
Our Customer Support is unique thanks to our manufacturer service. All CNC machines and our STYLE control is assembled, developed and tested in Bunschoten. The people at the CS have all worked as a service technician in the past, but have now opted for a job in the office. That experience in the field helps them visualize what the customer needs from them, an important characteristic for this position.
It is up to Customer Support to identify questions and problems with the customer. In about half of the cases, the Customer Support succeeds in solving the problem over the telephone, in the other cases they send a service technician on the road.
All this must ensure that the customer can make optimal use of the STYLE service, either by telephone via the Customer Support or via a visit of a service engineer.